Frequently Asked Questions

When is Payment due?

A booking fee of $27 and deposit is due at the time of booking an appointment . Final balance payments are due 48 hours before ALL sessions .

How Long Does it take to recieve images?

Unedited watermark images are sent to your email minimum 72 hours after your session excluding weekends. Please allow at least 10 business days total to receive specified edits after selection . For final images over a quantity of 10. Please allow up to 20 business days

What is the difference between edits and retouch images?

Edits include cropping, lighting/ exposure and color temperature, softening skin, as well as adding my own "signature' touches to the images. $15 each

Retouching includes removing blemishes, brightening teeth, smoothing skin, or removing an unsightly wire, backdrop clean up, $30 each

Extensive retouch includes but not limited to removing a subject from an images, compositing several images together, or changing background of an images. $ 50 each

All unedited images are watermarked . Removal is $300

Can you come to my home and take pictures?

Outdoor sessions and lifestyle images are offered at your location choice. However sessions with a backdrop are to be booked under indoor studio at our studio location.

Can I have anyone else in my images?

During our consultation we will discuss your session in detail. Group sessions will also vary in price.

How will I receive my images?

Images are shared digitally to you via pixieset. Your images are stored for a lifetime with a shareable link.

Are there refunds ?

There are no refunds ! Clients have assumed all rights and risks . Includes photography services , set design and balloon services under DBA Pippi’s World .

What is your Reschedule policy ?

If the client opts to reschedule, the make-up session has to be rescheduled, through mutual agreement, within 24 hrs of the rescheduling request.

The $50 rescheduling fee is NOT credited to the balance of the session; it serves as a convenience fee for the schedule change. No Exceptions.

Cancellations

For all portrait sessions, a non-refundable deposit & booking fee is required at booking, to secure the date, and will serve as a cancellation fee if applicable. No Exceptions.

Client reserves the right to cancel up to 72 hours prior to the scheduled session. However client will forfeit the session deposit and booking fee as a penalty for the allotted time.

Communication

Please allow 12-24 hours response time for all communication platforms .

If we miss your call please text us at 470-233-0539 for a quicker response